A recent survey uncovered the top hotel guest offenses: theft of items from rooms and smoking where it’s prohibited.
YouGov polled American hotel guests to unravel insights on proper hotel behavior before the summer rush.
The survey highlighted that 93% of respondents frowned upon guests taking items from rooms, making it the most disliked behavior. Similarly, 92% disapproved of smoking in non-smoking rooms.
Other major faux pas include leaving with Bibles and coat hangers (86% disapproved and 67% disapproved, respectively), and bringing pets without consent (83% disliked).
While taking towels home is also shunned, hotels often discourage this to cut down on laundry costs.
Nearly 80% of respondents won’t stand for late check-outs or noisy roommates post 10 pm.
Inviting visitors without approval garnered mixed reactions, with 58% approving as long as they keep it down, and 28% disapproving. Over 80% felt it was acceptable to call reception about noisy hotel neighbors.
When it comes to tipping housekeepers, opinions were split, with 35% considering it appropriate.
Elderly Americans are stricter on etiquette rules, especially regarding pets and unruly children in rooms.
Younger adults, on the other hand, are more rigid about unauthorized visitors and noise complaints in hotels.
YouGov’s online poll of 1,152 U.S. adults was conducted just before Memorial Day, signaling the start of summer travel.
SiteMinder forecasts an uptick in international tourists at U.S. hotels this year, marking a positive trend in tourism recovery post-pandemic, with foreign bookings rising from 24% to 40%.